Jennifer delivers results through strategic HR solutions and customized training and coaching programs for leaders and HR. She is the content creator for SHRM’s People Manager Qualification (PMQ).

Jennifer earned her MBA with an emphasis in management and holds a nationally accredited certification in coaching (PCC) and an international senior-level certification in human resources (SHRM-SCP). She has been recognized as a Thought Leader by the International Society of Performance Improvement, a Subject Matter Expert by the Society for Human Resource Management (SHRM), was named Tampa Bay’s HR Consultant of the Year for 2017, and was listed among the Top 100 Influential HR professionals in Leadership and Development in 2023.

She has over 25 years of experience in Human Resources and training in various industries, and is a faculty member for SHRM as well as a professor at the University of Tampa’s award-winning Sykes school of business.

Jennifer has been published in HR Magazine and TD Magazine, and featured in Fast Company magazine, USA Weekly, and HR.com. She is a professional member of SHRM, the National Speaker’s Association (NSA), the International Coaching Federation (ICF), and the author of three SHRM-published books on business behavioral competencies.