All Posts by Paul Cortissoz

About the Author

A Powerful Idea for Giving Gratitude To People at Work

Another Thanksgiving has come and gone. It is a unique time of the year. A time to stop. A time to remind ourselves of what is truly important. A time to reminisce the memories of Thanksgivings gone by. A time to be thankful for the people in our lives. Food, football, parades or shopping are […]

Love Or Fear – The Foundation Of Your Leadership

This article is the first in a series that examines love vs fear at work from several HR & people related angles. Part 1 deals with the idea itself, and begins the discussion on the applications for self-leadership. Love or fear. At first glance it seems like a strange topic to be discussing from a professional perspective. Some […]

2016 Election & Insights For Your People Engagement Strategy

The day after, the day after. No matter which side of the election you were on- or not on- I think it is safe to say the country, and the world in general, was surprised. I am not trying to take sides, inflame people or create a discussion on who is/should have been the next President. […]

Using Social Media to Screen Applicants

Social media is one of the most popular phenomena in today’s society, facilitated by the widespread use and reliance on technology for virtually everything throughout our lives. We use technology to go to school online, making time for advancing our careers easier than ever before. Many workplace functions are carried out through technological devices and […]

Customer Service Agents Can’t Keep Up – And It’s Hurting Your Bottom Line

A Shift Is Required In Your Customer Service Training In today’s fast-paced world, customers demand more and compromise less than at any time in the past. An entitlement mindset permeates every customer interaction, and it doesn’t take much to send that interaction into a downward spiral of anger, resentment, and frustration. The recent spate of […]

Most Popular HR Blog Topics From Our Readers Poll

Happy New Year to all our readers and thank you to everyone who participated in our poll. Here are the most popular HR blog topics you told us you would like to see from us this upcoming year: Culture Employer Branding – HR/Talent Strategic Planning – People Engagement (tied) Talent Management – Coaching & Assessments – […]

Our Sincere Thanks To Our Florida HR Colleagues

“As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.” John F. Kennedy As we wind down 2016 we would like to offer our sincere gratitude for the welcome and enthusiasm we have received for HR Soul. In particular, we would like to thank our rapidly […]

Welcome to our HR and Talent Management Blog with “Soul”

Welcome to our Human Resources Talent Management blog with “soul”. First a personal note. If you have followed us, you will know that Andrea and I have worked in the corporate HR world for many years and recently started our own HR consulting company in the Tampa Bay / Orlando area. I am grateful to be part […]